unveils new affiliate program for CVBs, DMCs, Travel Agents, professional event organisers

HELSINKI, Finland, 11-Dec-2017 — /EuropaWire/ —, the global marketplace for booking meeting rooms and meeting packages, recently launched its exclusive affiliate partner program. The program allows partners to implement a booking engine to their website and any other online channel, giving access to more than 250.000 meeting rooms worldwide. As one of the fastest growing […]

Rebranded Hotel Nikko Bali to Open in April 2018

TOKYO–(BUSINESS WIRE)–Okura Nikko Hotel Management Co., Ltd., a subsidiary of Hotel Okura Co., Ltd., announced it has agreed to begin operating one of the Bali, Indonesia hotel properties of P.T. KARYA TEHNIK HOTELINDO from January 1, 2018. The hotel will be rebranded as Hotel Nikko Bali* in April 2018. The Hotel is located on the coastline of Badung peninsula in south-eastern Bali, within a half-hour drive to Denpasar Airport (Ngurah Rai International Airport). While being close to Bali’s ma

J.B. Hunt Transport Services, Inc. Named 2018 Military Friendly® Employer by Publisher of G.I. Jobs and Military Spouse Magazines

LOWELL, Ark.–(BUSINESS WIRE)–J.B. Hunt Transport Services, Inc. (NASDAQ: JBHT), one of the largest supply chain solutions providers in North America, announced today that it has been named a 2018 Military Friendly® Employer for the eleventh consecutive year by Victory Media, ranking J.B. Hunt in the top 20% of companies in the industry. “J.B. Hunt is proud to show our ongoing support of veterans and their families by maintaining our Military Friendly® Employer designation for more than a deca

Travelport PCI DSS certification wizard tool made available to all IATA agencies

Travelport, (NYSE:TVPT), a leading Travel Commerce Platform, today announced it has made its online PCI DSS (Payment Card Industry Data Security Standard) certification referral program, supported by SecurityMetrics, available to all International Air Transport Association (IATA) agencies, on request from the association. The innovative online Wizard Tool was initially launched by the company last month to exclusively help its agency customers achieve PCI DSS compliance as smoothly and effectively as possible.  Aleks Popovich IATA’s Senior Vice President Financial and Distribution Services, commented: “This type of initiative from our partners is commended and will greatly assist our industry in maintaining PCI DSS compliance at every card payment touch point. It also supports IATA’s rollout of New Generation of IATA Settlement Systems (NewGen ISS) initiative, which represents the most extensive modernisation of IATA’s Billing and Settlement Plan (BSP) since its creation in 1971. I am also pleased that Travelport has agreed to now make this PCI DSS certification tool and referral program available to all IATA BSP agencies globally.”By March 2018, under IATA resolution 818g and 812, any IATA agent that accepts card transactions against its own merchant agreement or issues BSP card transactions is required to provide proof of PCI DSS compliance to IATA. The PCI DSS certification referral program provides travel agencies with an online Wizard Tool to guide them through the self-assessment questionnaire (SAQ) process and enable them to obtain PCI DSS certification. Multi-language support is also available, as is customer support to hand hold agents through the online process.Alexandra Fitzpatrick, VP Travelport Global Payment Solutions, commented: “Following on from the successful November launch of the PCI DSS service for our customers, we are very happy to now make this available to all IATA agencies globally and provide them with the means to also achieve PCI DSS compliance. The PCI DSS certification program is testament to our commitment to support all businesses in our industry operate within a compliant environment and adhere to regulations”. With the help of the SecurityMetrics team, level three and four category merchants, processing fewer than one million card transactions annually, can start PCI DSS assessment online today at Meyers, SecurityMetrics Senior Director Business Development, added: “SecurityMetrics has a unique ability to cater to wide variety of merchant levels through a custom program. We welcome the opportunity to make this PCI DSS certification program available to all IATA agents globally.Further information on Travelport’s PCI DSS Certification Program can be found here:

Global Travel Management signs up for cutting-edge data analytics tool, Travelport Business Insights

Travelport (NYSE: TVPT), a leading Travel Commerce Platform, today announced Global Travel Management, one of the UK’s leading independent travel management companies, has entered into an agreement with the business to use its cutting-edge data analytics tool, Travelport Business Insights.Founded in October 1997, Global Travel Management provides customers with an end-to-end travel services, including airline reservations and ticketing, hotel reservations, ground transportation, and visa and passport procurement. The company will use Travelport Business Insights to gain near real-time access to actionable insights from a vast range of data sources to help it optimise supplier contracts, enhance customer service and improve operational efficiencies.Travelport Business Insights uses data from traditional and non-traditional travel sources, augmenting it with predictive and forward-thinking analytics, then presents the output through easy to understand dashboards which call out key insights and indicators. Removing the reliance on manually sourcing, organising and interpreting data, delivering information via any device and in near real-time.Core benefits of Travelport Business Insights include:Attracting and retaining customers by adding value;Maximising sales and consultant performance and productivity;Real time visibility on productivity versus supplier contracts;Analysing customer account performance to focus account management resource and improve negotiations; andDuty of Care and Traveller Tracking.Scott Pawley, Managing Director, Global Travel Management, said: “Sophisticated data analysis in travel is no longer an option, it has become a necessity.  Travelport delivers a flexible tool that will enable us to analyse travel data aggregated from multiple sources, and transform it into insights that deliver a competitive edge.”Paul Broughton, Travelport’s Country Manager, UK and Ireland, commented: “Our customers often tell us the volume of data available to them is dramatically increasing but so too is the time and cost of interpreting it. Travelport Business Insights is specifically designed to help agencies manage this by forensically analysing large pools of data quickly, accurately and cost effectively. We are pleased Global Travel Management has recognised the value of the tool and look forward to seeing the impact it has on the company’s performance.”

Travelport achieves ground-breaking IATA NDC Level 3 certification

Travelport, (NYSE:TVPT), the leading Travel Commerce Platform, was certified by the International Air Transport Association (IATA) today as a “Level 3” aggregator under IATA’s New Distribution Capability (NDC) initiative intended to create a new distribution standard for the airline industry.Travelport is now the first global distribution system (GDS) travel commerce platform to acquire such status and will work with airline technology specialist Farelogix to implement the first such NDC connection with a major global airline, details of which will be announced soon. To prepare for this certification, Travelport also worked with the UK travel agency Meon Valley Travel.Travelport was the first travel commerce platform to be granted ‘Aggregator Level One’ certification for its GDS and ‘IT Provider Level Two’ status by IATA in November 2016 and February 2017 respectively. Level 3 is the highest certification IATA awards to companies who can demonstrate the ability to execute full Offer and Order Management.Derek Sharp, Travelport’s Senior VP and MD of Air Commerce said “We are grateful to IATA for this recognition and delighted to be the first travel commerce platform to now be fully NDC-Certified for the multisource era in distribution. We already connect travel buyers through the airline database ATPCo to more than 280 ancillaries. This NDC status will complement that. It will also complement our extensive existing API connections and our valued tools for critical workflows, servicing and synchronization.  This is a complex process for all participants and we look forward to working with other partners in making this new era a success.”Yanik Hoyles, IATA’s Director NDC Program commented “GDSs are a fundamental business partner for NDC to drive significant volumes. For that reason, we welcome Travelport as the first GDS to become NDC level 3 certified as an aggregator. As a certified aggregator, Travelport will now be able to bring NDC to their existing customer base and broaden the scope to a wider range of airlines.”Jim Davidson, CEO of Farelogix, added “As a partner in this initiative, we are reinforcing the power of NDC to deliver value across the travel supply chain. NDC distribution via the GDS is critical for industry-wide NDC adoption, and it’s great to see Travelport leading the way.”Colin Boddy, Corporate Director of Meon Valley Travel, said “We pride ourselves on deploying leading-edge technology throughout our business, so we are naturally delighted to have been instrumental in deploying this innovative development which has global significance for the travel industry.”

Jetstar Group signs distribution deal with Travelport

Travelport (NYSE: TVPT), a leading travel commerce platform, announces a new multi-year agreement with Jetstar Group, giving over 68,000 travel agencies globally, access to content from all four airlines within the Group – Jetstar Airways, Jetstar Asia, Jetstar Pacific and Jetstar Japan.Under this agreement, Jetstar Group, has also chosen to deploy Travelport’s Rich Content and Branding merchandising solution, allowing the four airlines to display their branded fares and ancillary content in a graphically rich and visual way.Between 2015 – 2020, bookings on low cost-carriers (LCCs) in Asia Pacific (APAC) are expected to grow twice as fast as full service carriers[1]. Forecast also predict that in 2020, Asia Pacific will continue its lead as the world’s largest travel region[2].Damian Hickey, Vice President, Asia Pacific and Global Sales Strategy, Air Commerce at Travelport remarked, “In our recently launched Global Digital Traveler Research, we see that over 70% of travelers globally still look to travel professionals, like travel agents, for recommendations before making travel bookings. In APAC, it is 80% of all travelers. This demonstrates the continuing relevance of the travel professionals in travelers’ journeys.”“This agreement enables Jetstar Group to give travel agencies in Travelport’s network enhanced content and easy access to airline ancillary offers, improving upselling capabilities for both the airline and the agencies. We are thrilled that Jetstar Group recognizes the value and outreach that Travelport can bring to their commercial strategy,” he saidBranded fares and ancillary content for Jetstar Airways, Jetstar Asia, Jetstar Pacific and Jetstar Japan is now available for all agents using Travelport’s travel commerce platform. [1] Source: CAPA[2] Source: Phocuswright

easyJet and Travelport Digital jet off with two design experience wins for its industry-leading mobile app

easyJet and Travelport Digital were recognized for the user-focused digital experience they deliver at two leading industry awards in the UK. The double success saw the

industry-leading easyJet mobile app, developed in partnership with Travelport Digital, awarded Best Transaction Experience at the User Experience UK Awards and Gold Winner, Digital – Travel Tech, at the driven x design, London Design Awards.

Since launching in 2011, easyJet’s mobile app continues to innovate and empower its customers’ travel experience. Building on its consistent 4.5-star rating, the app has now been downloaded more than 23 million times. With over 600,000 uses per day, customers are now making 27% of all e-commerce bookings through mobile platforms, an increase of 5.4% from 30 September 2016. As a pioneer in this space, the app continues to meet the needs of today’s increasingly ultra-connected traveler and engage with them through push notifications and targeted messaging on the go.

The User Experience UK Awards recognize excellence in user-focused digital or service design and are a celebration of great and innovative UX offerings from organizations that take pride in delivering the best possible online or joined-up experience. The Best Transactional Experience category showcases the most user-focused experience when consumers are purchasing goods or services online. The key is that the experience is efficient and frictionless. The judges felt that the easyJet Travel App was 2017’s winner because it tangibly improves its users’ experiences in the offline world – something that’s clear to see when you consider 24% of passengers now use mobile boarding passes (a 9.5% increase from easyJet’s 2016 financial year). The app also includes features such as Apple Pay, currently used in 10% of all app bookings, FlightRadar24, Passport scanning, credit card scanning, Touch ID fingerprint technology to retrieve customer information and offers the ability to show travelers what gate they need to go to when at the airport.

The driven x design awards celebrate the role of design in enriching the human experience and its application in technology, and the courage of those who commission, create and support design.  The easyJet mobile app was chosen as Gold Winner in the Digital-Travel Technology category, due to its user-friendly focus and contemporary design, combined with rich functionality which offers an engaging digital travel experience across multiple devices.

“It’s fantastic to be recognized and awarded within the design industry for our leading mobile experiences. Picking up “Best Transactional Experience” against some big hitting household names such as Sky, Barclaycard and the AA, is a true accolade to quality of the purchasing experience we offer to our customers. Searching and buying travel can be confusing and time consuming, but we have made it as simple and easy as possible by putting the customer at the heart of all of our mobile interactions.” Dan Young, Head of Apps & Digital Travel Experience, easyJet.

Commenting on the award win, Cormac Reilly, Chief Customer Officer at Travelport Digital said: “We’re thrilled to receive these two leading industry awards alongside easyJet and are extremely proud of the continued work we do with its team. We believe that a good customer experience is about continuous engagement throughout the customer journey and providing highly relevant, personalized information and services at the right time. We look forward to working on even more innovative award-winning solutions with easyJet in the future.”